136 Health Park Lane, Mena, Arkansas 71953
Who we’re seeking
Healthy Connections is seeking a Financial Patient Care Coordinator (PCC) to join our experienced team in Mena.
Healthy Connections Community Health Network is a Mena-based nonprofit organization serving the needs of children and adults throughout the areas we serve. Since its founding in 1998 as a home-visiting program, Healthy Connections has been able to provide much-needed health, dental, behavioral health, and social services to families of every lifestyle.
The Financial Patient Care Coordinator is responsible for financial case management, compiling data, routine reports, and maintaining client records in determining eligibility for government services and the approved sliding-fee scale.
This position requires interaction with federal, state, and local agencies to maximize resources and coordinate program development goals. The FPCC will work closely with revenue cycle team members to ensure accurate and timely collections for services provided. Exemplary customer service to patients, family members, and co-workers in line with Healthy Connections’ values are required.
The FPCC will also be responsible for training new Patient Care Coordinators (PCC) and identifying the needs of current PCC to make the front office work efficiently.
- Competitive Salary
- Medical and dental insurance
- 401K retirement savings account
- Vacation and sick leave
- Four-day workweek
- And more
Qualifications for this job
- Knowledge of human services assistance programs and resources.
- Ability to interpret and apply policies procedures, and guidelines in determining eligibility for assistance programs.
- Ability to interview and obtain information.
- Ability to prepare oral and written information and reports.
- Ability to work and communicate effectively with Federal, State, and local agencies.
- Must have a working knowledge of Microsoft office products, and familiarity with network systems.
- Ability to understand and present verbal instructions and to exchange verbal information is essential.
- Excellent organizational, written and customer service skills necessary.
- Ability to travel to all locations and to meetings outside of the service area.
- Ability to understand verbal communication and instruction, exchange verbal information and to present information verbally.
- Ability to establish and maintain effective, courteous working relationships with patients, staff team members, business entities and others.
- Ability to organize, prioritize and problem-solve independently.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaintfilingcust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442
Healthy Connections is an approved NHSC site offering health workforce incentive programs such as scholarships and loan repayments for those that qualify.
If you are interested in joining our fast-growing Community Health Network, please fill out the application form.