Employment Type
Position title
Patient Care Coordinator (PCC)
Job Location
3312 West Main St., Russellville, Arkansas, 72801, United States
Who we're seeking

Healthy Connections Community Health Network is seeking a patient care coordinator to work with our new clinic location in Russellville.

The Patient Care Coordinator works as part of the medical office team performing those clerical duties necessary to prepare patients for a visit, to arrange for payment, and to make reappointments when necessary. This position is an essential step towards meaningful interactions that enables us fulfil our mission of serving our communities. Duties include but are not limited to telephone answering, making appointments, problem solving, preparing electronic charts, obtaining accurate sliding fee and third-party payment information, faxing, scanning, and collecting fees at each appointment. As the first point of contact with every patient, the PCC sets the tone for the visit. This position requires being upbeat and positive to create a welcoming atmosphere that helps patients have meaningful conversations with their providers. A successful PCC anticipates roadblocks and works to find solutions to common issues that patients may have preventing them from making the most of their visit.

Qualifications For This Job
  • High school education
  • Two years experience in a medical office
  • Bi-lingual (Spanish) skills are preferred but not required.
  • Must have a working knowledge of Microsoft office products, and familiarity with network systems.
  • Ability to understand and present verbal instructions and to exchange verbal information is essential.
  • Excellent organizational, written and customer service skills necessary.
  • Ability to travel to all locations and to meetings outside of the service area.
  • Ability to understand verbal communication and instruction, exchange verbal information and to present information verbally.
  • Ability to establish and maintain effective, courteous working relationships with patients, staff team members, business entities and others.
  • Ability to organize, prioritize and problem-solve independently
  • This employee would be a co-equal to the other support staff and will require time management skills and the ability to prioritize duties to successfully complete the assigned tasks.
Employee Benefits Include
  • Competitive Salary
  • Medical and dental insurance
  • 401k retirement savings account
  • Vacation and sick leave
  • Four-day workweek
  • And more
Who We Are

Healthy Connections is a Mena-based Community Health Network with locations throughout southwest and central Arkansas. Since its founding as a home-visiting program in 1998, Healthy Connections has been able to provide much-needed health, dental, behavioral health, and social services to families of every lifestyle. Services include primary care/family medicine, specialty services including cardiology, podiatry, and women’s health, My Kids Pediatric Clinic, Evolve Behavioral Health Services and Medication Management, Health For Life Clinic, Healthy Families Arkansas Polk and Garland counties, and more. Learn more about Healthy Connections at www.healthy-connections.org.

Ready To Join Our Team?

Apply Here

  • All Healthy Connections Community Network employees are required to be fully vaccinated for Covid-19.
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    Position: Patient Care Coordinator (PCC)

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