Free Help With Medicaid, Marketplace, and Financial Assistance Options

Certified Assisters at Healthy Connections provide free, local support to help patients understand coverage options, complete applications, and take the next step toward affordable care.

If you are uninsured, underinsured, have recently lost coverage, received a Medicaid disenrollment letter, or are unsure what assistance may be available, Healthy Connections is here to help. Our Certified Assisters can walk you through the process for Medicaid, CHIP, Marketplace coverage, Medicare-related savings programs, and the Healthy Connections Sliding Fee Discount Program.

Patients can make an appointment with a Healthy Connections Certified Assister by calling 888-710-8220 or clicking the link on this page to get started.

CLICK HERE TO MAKE AN APPOINTMENT WITH A CERTIFIED ASSISTER.

What Certified Assisters Can Help With

Health coverage can be confusing, especially when applications, renewals, income documents, and program rules are involved. Certified Assisters help make the process easier to understand.

They may be able to help with:

Confirming your current coverage status
Medicaid applications and renewals
Help reapplying for Medicaid if you are still eligible
Arkansas Medicaid and ARHOME-related questions
CHIP coverage for eligible children and families
Marketplace insurance applications during Open Enrollment or qualifying life events
Reviewing plans that may fit your budget and healthcare needs
Applying for subsidies that may lower monthly Marketplace premiums
Medicare Savings Program information
Sliding Fee Discount Program applications
Help with paperwork, eligibility questions, and documentation
Guidance for patients who recently lost health insurance,

Certified Assisters cannot guarantee approval for any program. Eligibility is determined by the appropriate state, federal, or insurance program. But they can help you understand the process, complete applications, and avoid unnecessary confusion along the way.

Recently Lost Medicaid Coverage?

If you recently received a disenrollment letter or discovered your Arkansas Medicaid coverage has ended, you are not alone — and you are not out of options.

Healthy Connections can help you understand your next steps. Our Certified Assisters can review your situation, help you determine whether you may be able to reapply, and explain other coverage options that may be available.

If you received a Medicaid letter, bring it with you to your appointment. It may help our team better understand your coverage status and what steps may be needed next.

Help With Medicaid and CHIP

Medicaid provides access to important healthcare services for eligible patients and families, including routine checkups, preventive care, prescription medications, behavioral health care, dental services, and other covered services.

Healthy Connections accepts Medicaid at all clinic locations throughout Western and Central Arkansas. Certified Assisters can help new and current patients apply for Medicaid, complete renewals, and understand next steps if they have received a notice about their coverage.

Medicaid and CHIP applications are accepted year-round. Eligible patients and families do not have to wait for the annual Health Insurance Marketplace Open Enrollment period to apply.

Marketplace Open Enrollment Assistance

Open Enrollment is the time when many people can choose or update health insurance coverage for the coming year. During the annual Health Insurance Marketplace Open Enrollment period, Healthy Connections Certified Assisters can help patients review coverage options and complete applications.

Many patients may qualify for financial assistance that lowers monthly premiums for Marketplace plans. Our team can help patients understand the application process, review available options, and make sure enrollment steps are completed correctly and on time.

Open Enrollment dates may change each year, so patients are encouraged to call Healthy Connections for current information and appointment availability.

Sliding Fee Discount Program

Healthy Connections offers a Sliding Fee Discount Program for eligible patients. This program is designed to help reduce the cost of care for patients who qualify based on household income and family size.

The Sliding Fee Discount Program may help lower the amount a patient pays for covered services at Healthy Connections. Patients with or without insurance may ask about the program.

Certified Assisters can help patients complete the Sliding Fee Discount Program application and understand what documentation may be needed.

What to Bring to Your Appointment

To help the process go smoothly, patients may be asked to bring documents such as:

Photo identification
Medicaid letter or disenrollment notice, if you received one
Insurance card, if you have one
Medicaid or Medicare card, if applicable
Proof of household income
Information about household size
Recent letters or notices from Medicaid, Medicare, Access Arkansas, the Health Insurance Marketplace, or an insurance provider
Other documents related to your coverage or financial situation

The exact documents needed may vary depending on the program or application. When you schedule your appointment, our team can help explain what you may need to bring.

Language Assistance Is Available

Healthy Connections wants every patient to be able to understand their options and get the help they need. Language assistance is available for patients who need support communicating during the application or enrollment process.

Why Choose Healthy Connections?

Healthy Connections has been caring for Arkansas communities for more than 25 years. Our Certified Assisters provide free, confidential, one-on-one support focused on helping patients understand their options and access care.

Patients choose Healthy Connections because we offer:

Trusted, local support
Multiple convenient locations throughout Western and Central Arkansas
Help for new and current patients
Medical, dental, and behavioral health services
Free assistance with coverage and enrollment questions
A commitment to Community, Compassion, and Excellence

Make an Appointment With a Certified Assister

To schedule an appointment with a Healthy Connections Certified Assister, call 888-710-8220.

You can also click the link on this page to get started.

Healthy Connections provides quality medical, dental, and behavioral health services throughout Western and Central Arkansas. We are here to help you understand your options and take the next step toward care.

CLICK HERE TO MAKE AN APPOINTMENT WITH A CERTIFIED ASSISTER.