Discounted Services for Medical & Dental | Healthy Connections Community Health Network

Discounted Medical & Dental Care

At Healthy Connections, we believe that quality healthcare should be accessible to everyone, regardless of their financial situation. To support this mission, we offer a Sliding Fee Discount Program for eligible patients, ensuring that no one is denied care due to an inability to pay. This program covers medical, dental, behavioral health, radiology, and lab services, with discounts based on your household size and income.

Purpose of the Sliding Fee Discount Program

Healthy Connections provides discounted healthcare services to eligible families, ensuring that financial barriers don’t prevent access to care. The Sliding Fee Discount policy is a privilege designed to make medical, dental, and other health services more affordable for low and moderate-income households. However, to maintain compliance with federal law, Healthy Connections requires accurate and up-to-date documentation to verify eligibility for the discount. If you disagree with the discount determination, you may file an appeal for review.

How Does It Work?

Discounted services are based on your household’s gross income and the number of people living in your home. These guidelines are set annually by the Healthy Connections Board of Directors to help uninsured and underinsured patients. You can request to have your discount category recalculated if your household income or size changes. If you feel your discount category was incorrectly determined, you can schedule a review with the Chief Financial Officer or Chief Executive Officer.

Sliding Fee Discount Privileges

Household Size and Income:
Your discount is based on your household's gross income and the number of people in your household.
Annual Income Limits:
Discounts apply to patients with annual incomes at or below 200% of the Federal Poverty Level (FPL). Those below 100% of the FPL are eligible for a full discount with a nominal charge.
Reevaluation:
You must reapply for the discount every 12 months by providing updated proof of income and household size. Failure to reapply will result in full-price charges until your discount status is current.
Account Responsibility:
It is your responsibility to keep your account current. Past-due accounts over 90 days will not qualify for discounts until special arrangements have been made or the balance is paid.
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Who Qualifies?

Types of Discounts Available

Eligibility for Sliding Fee Discount

You may qualify for the Sliding Fee Discount if:

Required Documentation

To apply for the Sliding Fee Discount, you need to provide:

Downloadable Forms

Discounted services are based on your household’s gross income and the number of people living in your home. These guidelines are set annually by the Healthy Connections Board of Directors to help uninsured and underinsured patients. You can request to have your discount category recalculated if your household income or size changes. If you feel your discount category was incorrectly determined, you can schedule a review with the Chief Financial Officer or Chief Executive Officer.

If you have questions or need assistance, please contact us at (479) 437-3449, extension 121.

Frequently Asked Questions

Discounts are available for medical, dental, behavioral health, radiology, and lab services. The discount percentage is determined by your sliding fee category.

You need to submit proof of income and household size, such as tax returns or pay stubs. You can download the required forms or pick them up at a Healthy Connections clinic. Applications are reviewed to determine eligibility.

You must reapply for the discount every 12 months by submitting updated proof of income and household size. If you fail to reapply, services will be charged at full price until your discount status is updated.

Yes, if you believe your discount category was determined incorrectly, you can request a review with the Chief Financial Officer or Chief Executive Officer.

You may request to have your discount recalculated if your household income or size changes. It is your responsibility to keep your account updated.

If you have no income, you must sign a legally binding “No Income Statement” to qualify for the Sliding Fee Discount.