Computer Support Technician
📍 Location: 136 Health Park Lane, Mena, AR 71957
About Us
Healthy Connections is a nonprofit, Federally-Qualified Health Center (FQHC) providing high-quality medical, dental, and behavioral health services throughout Arkansas for more than 25 years. Our mission is to improve community health through accessible, compassionate, and innovative healthcare solutions.
Who We’re Looking For
We are seeking a Computer Support Technician to provide technical support across our Community Health Network clinic locations. This role is essential in ensuring our technology infrastructure runs smoothly and efficiently.
Key Responsibilities
- Assist the Director of Technology with the installation, maintenance, and troubleshooting of computer hardware, software, and other IT-related equipment.
- Implement and manage new software, hardware, and network solutions to enhance operational efficiency.
- Provide ongoing technical support, troubleshooting, and user training for various applications and systems.
- Maintain and upgrade computer systems and servers to optimize security and performance.
- Coordinate the planning and execution of IT-related projects across multiple clinic locations.
- Ensure all IT systems comply with security and data protection policies.
Qualifications & Skills
- Associate degree in a computer/technology-related field or equivalent experience.
- Strong knowledge of computer hardware, operating systems, and networking (Level 1 or Level 2 support).
- Valid driver’s license and reliable transportation to travel between locations.
- Excellent problem-solving skills and the ability to work independently.
- Strong organizational and communication skills, with the ability to support non-technical users.
- Ability to prioritize tasks in a fast-paced environment.
- Flexibility to work evenings and weekends when necessary.
Why Join Healthy Connections?
- Competitive Salary
- Comprehensive Benefits Package: Medical, dental, and life insurance.
- 401(k) Retirement Plan: With employer matching contributions.
- Paid Time Off (PTO): Vacation and sick leave.
- Growth Opportunities: Work in an innovative, community-driven healthcare environment.
Apply Today!
Fill out the application form on this page to be considered for this position. We look forward to welcoming a new member to our team!
