136 Health Park Lane, Mena, AR 71957
Who we’re seeking
Healthy Connections Community Health Network is seekinga Computer Support Technician to support our Community Health Network clinic locations.
Healthy Connections Community Health Network is a Mena-based nonprofit organization serving the needs of children and adults throughout the areas we serve. Since its founding in 1998 as a home-visiting program, Healthy Connections has been able to provide much-needed health, dental, behavioral health, and social services to families of every lifestyle.
How you’ll contribute
The Computer Support Technician assists the Director of Technology in the implementation, maintenance and support of technology hardware and software in all the Healthy Connections locations. The Computer Support Technician will also help Healthy Connections as appropriate in the achievement of all organization goals and Key Performance Indexes.
Duties will include:
- Assist the Director of Technology in installing and maintaining all computer hardware, software and all other products and supplies necessary to keep computer systems operable
- Install and implement new software, hardware, and other information technology items as needed.
- Coordinate the planning, implementation, and maintenance of all information technology products.
- Troubleshoot information technology-related issues for both hardware and software.
- Maintain, troubleshoot, and upgrade computer systems and servers for performance and security related issues.
- Provide end-user support and training for a variety of applications.
- Competitive Salary
- Medical and dental insurance
- 401K retirement savings account
- Vacation and sick leave
- And more
Qualifications for this job
- Associate degree in computer/technology-related field or High School Diploma
- Knowledge of computer hardware and operating systems
- Network experience to include Level one or Level two experience
- Valid state issued driver’s license
- Strong interpersonal, human relations, organizational, and communication skills
- Ability to work with little supervision.
- Strong business acumen and common sense
- Sufficient experience to carry out the duties of this position.
- Comprehensive knowledge of the information system technology subjects and extensive knowledge of hardware and software, with the ability to keep abreast of new technologies.
- Reliable transportation and ability to travel to all locations and to meetings outside of the service area.
- Ability to work night and weekends, if necessary.
- Ability to understand, exchange, and present verbal communication and instruction.
- Ability to establish and maintain effective, courteous working relationships with patients, staff team members, business entities and others.
- Ability to organize, prioritize and problem-solve independently.
- Ability to transition quickly between tasks.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaintfilingcust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442
If you are interested in joining our fast-growing Community Health Network, please fill out the application form.