February Employees of the Month

Healthy Connections is proud to announce our February 2024 Employees of the Month: Charlotte Craig from our West Communities and Andrea Pilcher from our East Communities.

These recognitions are a testament to their outstanding contributions and embodiment of our core values: Community, Compassion, and Excellence. Each month, we celebrate team members who exemplify these principles, making a significant impact in their roles and in the lives of those we serve.

Charlotte Craig, a billing specialist who has been with Healthy Connections since 2017, works remotely to ensure the seamless operation of our financial services. Charlotte’s role is critical in maintaining the efficiency and effectiveness of our billing processes, directly affecting our ability to care for patients and support our staff. A colleague’s nomination praised her, stating, “Charlotte is extremely knowledgeable and always willing to help anyone. She is so kind and good-hearted, truly wanting the best for our patients and coworkers. She strives to ensure that our patients are taken care of in a timely manner, demonstrating her commitment to compassion and excellence in every task she undertakes.”

Andrea Pilcher, our East Communities winner, has been a pivotal part of Healthy Connections since 2016, serving as a Clinical Territory Lead at the Hot Springs Central clinic. Andrea’s role is instrumental in mentoring new nurses and providers, ensuring they receive top-notch training and support. Her dedication to excellence is evident in the way she goes above and beyond for her team, as highlighted by a coworker: “She provides excellent training and has ensured that both nurses and providers’ onboarding experience and training are of the highest quality.” Andrea’s efforts significantly enhance our clinical operations, contributing to the overall health and well-being of our communities.

We are delighted to honor Charlotte Craig and Andrea Pilcher for their exceptional contributions to Healthy Connections. Their dedication to our pillars of Community, Compassion, and Excellence not only strengthens our team but also inspires others to achieve their best. Congratulations to both Charlotte and Andrea on this well-deserved recognition.

Introducing Horizons: Your Health, Our Experts

Welcome to Horizons, the official blog of Healthy Connections, where “Your Health. Our Experts.” is not just a tagline—it’s our commitment to you. As we continue to celebrate more than 25 years of serving the communities of Western and Central Arkansas, we’re excited to launch a platform that brings you closer to the wealth of knowledge our health professionals hold. Horizons is found at https://healthy-connections.org/horizons, your new go-to resource for health tips, advice, and information.

At Healthy Connections, we understand that navigating the world of health and wellness can sometimes feel overwhelming. That’s why we’ve created Horizons—a space where our expert providers, including doctors, APRNs, PAs, dentists, hygienists, therapists, and more, share their insights, experiences, and advice to empower you on your health journey.

What You Can Expect from Horizons

  • Expert Advice: Our blog features content written by our diverse team of healthcare providers. From the latest OBGYN tips to effective exercise routines, from dental care best practices to mental health support, our experts cover a wide range of topics to ensure your health needs are met.
  • Practical Health Tips: Horizons is designed to offer practical, actionable advice that you can incorporate into your daily life. Whether it’s strategies for managing stress, nutritional guidance, or preventive care measures, our goal is to help you live a healthier, happier life.
  • Latest Health News and Research: Stay informed with the latest health news and research explained in clear, understandable language. Our providers break down complex medical information into digestible insights, keeping you informed and engaged with the newest developments in healthcare.

Join Us on the Journey

As part of our philosophy built on Community, Compassion, and Excellence, we believe that informed patients make empowered patients. Horizons is more than just a blog; it’s a reflection of our dedication to providing comprehensive, patient-centered care.

We invite you to explore Horizons, bookmark our page, and join us as we embark on this new chapter. Together, let’s create a future where health and wellness are accessible to all, supported by the knowledge and expertise of Healthy Connections’ trusted providers.

Visit us today at https://healthy-connections.org/horizons and take the first step towards a healthier tomorrow. Your health. Our experts. Your journey to wellness starts here.

Inclement Weather Updates

Update: As of now, all clinics will attempt to open at 10 a.m. on Monday. We will continue to monitor weather conditions and could make further changes to the schedule. We will continue to keep this page updated as schedule changes arise. Thank you all for your continued support during the past week amidst various weather-related schedule adjustments. Feel free to reach out to us at 888-710-8220 for any questions or if you need clarification about your appointment. We appreciate your understanding.

 

ClinicMonday, Jan. 22Tuesday, Jan. 23
Arkadelphia10 am-6 pm8 am-6 pm
De Queen10 am-6 pm8 am-6 pm
Haskell10 am-5 pm8 am-5 pm
Hot Springs Central10 am-6 pm8 am-6 pm
Hot Springs Chippewa10 am-6 pm8 am-6 pm
Hot Springs McAuley10 am-6 pm8 am-6 pm
Hot Springs Village10 am-6 pm8 am-6 pm
Little Rock Midtown10 am-6 pm8 am-6 pm
Malvern Teeter Plaza10 am-6 pm8 am-6 pm
Malvern Pinnacle10:am-5 pm7:30 am-5 pm
Mena Health Park10 am-6 pm8 am-6 pm
Mount IdaRe-opening on Tuesday.8 am-6 pm
Russellville10 am-6 pm8 am-6 pm
West Central Health Clinic10 am-5 pm8 am-5 pm
SheridanTemporarily ClosedTemporarily Closed

Shielding Your Soles from the Cold

By Richard Bennett, DPM.
Podiatrist
Healthy Connections

Richard Bennett, DPM

Richard Bennett, DPM

As the temperatures drop, winter brings its fair share of foot woes, from chilblains to dry, cracked heels. Understanding these issues is the first step to proactive care.

Preventing Chilblains: Causes, Symptoms, Prevention, Treatment

Chilblains, those pesky and itchy lesions triggered by cold and damp conditions, are a common concern in winter. To prevent them, invest in warm, waterproof boots that’ll shield you from the biting cold. Keep those feet dry, and if you spot any redness or swelling, don’t hesitate to reach out for a chat about the best course of action.

Conquering Dry, Cracked Heels: Best Moisturizers, Exfoliation Tips

Winter’s dry air heightens the risk of dry, cracked heels. Combat this by regularly moisturizing your feet with a top-notch foot cream, paying extra attention to those spots prone to dryness. A bit of gentle exfoliation goes a long way in promoting those healthier-looking feet.

Bunions and Hammertoes in Cold Weather: How Cold Weather Affects Them, Proper Footwear Choices

Cold weather can exacerbate existing foot conditions, including bunions and hammertoes. Proper footwear is crucial – choose shoes that give your toes the space and support they deserve. No pressure, just comfort.

Maintaining Good Circulation in Feet: Importance in Winter, Simple Exercises to Improve It

Maintaining good circulation is the name of the game for healthy feet. Sneak in some simple foot exercises into your daily routine to get that blood flowing. Ditch the tight socks and constricting shoes – we want happy feet, not cramped ones. And hey, if you’re ever concerned about your foot health, I’m just a call away for some personalized advice.

In a nutshell, being proactive is the secret to conquering those winter foot blues. Get yourself some quality footwear, make moisturizing a ritual, and keep that blood flowing – your feet will thank you all season long.

For assistance and appointments, don’t hesitate to call us at 888.710.8220, or learn more on our website at https://healthy-connections.org/feet.

Here’s to warm and happy feet this winter!

Dr. Richard Bennett is a podiatrist who sees patients in Hot Springs and Mena. For information or appointments, call 888-710-8220.

 

Andrea Wright Named 2023 Employee of the Year

Director of Practice Management Recognized for Outstanding Dedication and Versatility

Healthy Connections is proud to announce Andrea Wright as the 2023 Employee of the Year. As the Director of Practice Management, Andrea has displayed exceptional dedication, versatility, and an unwavering commitment to the organization’s core values of Community, Compassion, and Excellence.

Andrea’s journey with Healthy Connections began in 2013 when she joined as a Patient Care Coordinator (PCC). Over the years, she has steadily climbed the ranks, showcasing her passion for the community and commitment to delivering quality healthcare services. Today, as the Director of Practice Management, Andrea plays a pivotal role in ensuring the seamless operation of our clinics.

Her ability to handle a diverse range of responsibilities with grace and proficiency sets her apart. Despite her demanding role, Andrea has consistently gone above and beyond, taking on additional tasks and responsibilities without hesitation. Her work ethic and positive attitude have made her an indispensable member of the Healthy Connections family.

One notable achievement is Andrea’s instrumental role in the reorganization of the Dental department. Despite limited prior knowledge of this specialty, Andrea fearlessly embraced the challenge, dedicating countless hours to understanding and improving the department’s operations. Her proactive approach and determination have significantly contributed to the enhancement of dental services provided by Healthy Connections.

“Andrea’s dedication and willingness to take on any challenge have made a lasting impact on our organization,” said Tony Calandro, CEO of Healthy Connections, Inc. ‘This recognition is well-deserved, and we are fortunate to have Andrea as a leader in our team.”

2023 Healthy Connections Employee Awards

Healthy Connections Community Health Network is excited to announce our 2023 Employee Award winners.

These employees exemplified our three pillars of Community, Compassion, and Excellence throughout the year. Check back each day as we announce the winners in all 8 categories.

Customer Service Award (Dec. 11)

  • Lauren Gage, Mena
  • Cindy Dillavou, Arkadelphia

Lauren Gage, a financial counselor in billing at the Mena clinic since 2020, and Cindy Dillvou, a Patient Care Coordinator (PCC) in Arkadelphia since 2022, are the recipients of the Customer Service Award. These dedicated individuals consistently provide exceptional customer service to patients, whether interacting over the phone or in person. Their commitment to ensuring a positive and supportive experience for patients reflects the values of Healthy Connections.

Support Staff Super Star Award (Dec. 12)

The Support Staff Super Star Award goes to Paula Bradley, an administrative assistant in Mena since 2021, and Kristen West, a PCC Training Coordinator based in Hot Springs, who has been with Healthy Connections since 2017. Paula and Kristen play vital roles in supporting various staff members with information, training, and whatever assistance is needed. Their dedication to the smooth operation of the organization contributes significantly to the overall success of Healthy Connections.

  • Paula Bradley, Mena
  • Kristen West, Hot Springs

Rookies of the Year (Dec. 13)

Brittany Mayberry, an LPN in Mount Ida, and Jessica Hood, the Director of Nursing, are recognized as the Rookies of the Year. Brittany, who joined in February, and Jessica, who has been with Healthy Connections since January, have made notable contributions in their short time with the organization. Jessica’s role in recruitment and organization has been particularly impactful in enhancing the nursing and support staff.

  • Brittany Mayberry, Mt. Ida
  • Jessica Hood, Director of Nursing

Rising Star Award (Dec. 14)

Lisa England, the lead in Medical Records, and Ashley Steadham, a lead Patient Care Coordinator (PCC), are the recipients of the Rising Star Award. Joining Healthy Connections in 2023, Lisa and Ashley have demonstrated outstanding work and show promise for a bright future within the organization. Their commitment to excellence is evident in their respective roles, with Ashley based in Malvern and Lisa in Mena.

  • Lisa England, Mena
  • Ashley Steadham, Malvern Pinnacle

Behind the Scenes Hero Award (Dec. 18)

Tammy Abner, the manager of clinic services since 2013, and RosaLea Dodson, a remote bookkeeper since 2022, are honored with the Behind the Scenes Hero Award. While the public may not see their contributions, Tammy and RosaLea are integral to the organization’s success. Their behind-the-scenes efforts enhance the work environment and ensure that Healthy Connections continues to provide excellent care to patients.

  • Tammy Abner, Mena
  • RosaLea Dodson, Remote

Game Changer Award (Dec. 19)

Shane McWilliams, the Power Platform Business Analyst, and Jeffrey Slatton, the Business Communications and Marketing Manager, are recognized as the Game Changers of the Year. Shane’s efforts in bridging IT and staff across locations and Jeffrey’s transformative contributions to marketing and communication have had a profound impact on Healthy Connections. Their innovative approaches and dedication to excellence make them true game-changers for the organization.

  • Shane McWilliams, Remote
  • Jeffrey Slatton, Hot Springs

Providers of the Year (Dec. 20)

Dr. Patrick Fox and Zachary Geiling, APRN, are our 2023 Healthy Connections Providers of the Year. Click here to learn more about them and why they were selected.

  • Patrick Fox, MD, Mena
  • Zachary Geiling, APRN, Hot Springs Village

Employee of the Year (Dec. 21)

Director of Practice Management Andrea Wright has been named the 2023 Healthy Connections Employee of the Year. Click here to learn more about her and why she was selected.

  • Andrea Wright