Healthy Connections is proud to announce our February 2024 Employees of the Month: Charlotte Craig from our West Communities and Andrea Pilcher from our East Communities.
These recognitions are a testament to their outstanding contributions and embodiment of our core values: Community, Compassion, and Excellence. Each month, we celebrate team members who exemplify these principles, making a significant impact in their roles and in the lives of those we serve.
Charlotte Craig, a billing specialist who has been with Healthy Connections since 2017, works remotely to ensure the seamless operation of our financial services. Charlotte’s role is critical in maintaining the efficiency and effectiveness of our billing processes, directly affecting our ability to care for patients and support our staff. A colleague’s nomination praised her, stating, “Charlotte is extremely knowledgeable and always willing to help anyone. She is so kind and good-hearted, truly wanting the best for our patients and coworkers. She strives to ensure that our patients are taken care of in a timely manner, demonstrating her commitment to compassion and excellence in every task she undertakes.”
Andrea Pilcher, our East Communities winner, has been a pivotal part of Healthy Connections since 2016, serving as a Clinical Territory Lead at the Hot Springs Central clinic. Andrea’s role is instrumental in mentoring new nurses and providers, ensuring they receive top-notch training and support. Her dedication to excellence is evident in the way she goes above and beyond for her team, as highlighted by a coworker: “She provides excellent training and has ensured that both nurses and providers’ onboarding experience and training are of the highest quality.” Andrea’s efforts significantly enhance our clinical operations, contributing to the overall health and well-being of our communities.
We are delighted to honor Charlotte Craig and Andrea Pilcher for their exceptional contributions to Healthy Connections. Their dedication to our pillars of Community, Compassion, and Excellence not only strengthens our team but also inspires others to achieve their best. Congratulations to both Charlotte and Andrea on this well-deserved recognition.