Save Our Clinics: Congress Must Aid Health Centers

Community Health Centers of Arkansas CEO LaShannon Spencer wrote a guest column this week in Arkansas Democrat-Gazette / ArkansasOnline.com . Community Health Centers, like Healthy Connections, Inc., are doing everything we can to fight COVID-19, but we must survive and thrive after this crisis. We’re appreciative of what Congress has provided thus far, but Community Health Centers need much more help from Washington, D.C.

Click the link below to read the column in its entirety. Click here to learn more about Healthy Connections.

Save our clinics

Congress must aid health centers

LASHANNON SPENCER
SPECIAL TO THE DEMOCRAT-GAZETTE

When the novel coronavirus hit Arkansas, community health centers rose to the challenge, immediately shifting our business model. Unlike some private providers restricting who they see, we’re proud that we test residents for COVID-19 while taking special precautions to still meet the traditional health-care needs of our loyal patients.

“I have seen several families who were just so grateful that they were being seen. We have had families tell us that they were turned away elsewhere,” reports Dr. Rebekah Beyers, a pediatrician for Community Clinic in Springdale. “One mother told us she trusted that we would not tell her to come in unless we thought it was important and that we would help to keep them safe. Trust from our patients is one of the best things we could hope for.”

Many don’t realize the reach and value of community health centers in Arkansas. Without us, the state’s general health and the economy would suffer.

The 11 members of the Community Health Centers of Arkansas offer COVID-19 testing sites across the state at more than 60 of our clinics—from Siloam Springs to Eudora and from De Queen to Corning.

Without a dependable source from the state or federal governments for personal protective equipment (often referred to as PPE), we’ve scoured hardware stores and asked community partners to help ensure our staff and the public are adequately protected. We’ve kept our clinics open with special screenings in tents or drive-up evaluations to limit access.

CLICK HERE TO READ THE ENTIRE COLUMN

COVID-19 Update: What’s The Deal With Masks?

BY DR. CHRIS HOPKINSON
HEALTHY CONNECTIONS LITTLE ROCK FRANKLIN COMMUNITY HEALTH CENTER

You likely have heard of the CDC’s recent guidance for everybody to wear a face mask when they must enter public spaces. If not, check it out here:

https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/diy-cloth-face-coverings.html

The link also includes a handy guide to sewing your own mask.

It is important to understand the benefits of using a mask, but also the limitations of a mask in preventing transmission of COVID-19. We’ll explore these things here.

What kind of mask will work?

Cloth masks are perfectly sufficient for general use, as will be explored below. Access to medical masks, respirator type protective masks and other “official” or disposable masks will likely be hard to come by for the general public. They also offer limited (if any) additional benefit for reducing the risk of general community transmission.

What is important is that the mask covers your nose and mouth and that it fits comfortably without the need for constant readjustment and without falling off. And make sure it doesn’t impair your vision!

If you have access to needle and thread, you can make your own. Perhaps a family member could make some for you. Failing other solutions, a regular scarf or bandana that can be securely and comfortably wrapped about the nose and mouth can perform the same function.

What a mask will do:

To understand the benefits of using a mask, it is important to understand how the COVID causing virus is transmitted.

The primary ways that COVID-19 is transmitted are through direct contact with respiratory secretions (the stuff that sprays out of your nose and mouth if you cough or sneeze), or through contact with surfaces that have been contaminated by these secretions. Many surfaces may be implicated, but common ones include door handles, work surfaces, gas pumps, light switches etc. – any type of regularly touched surface. Clearly no-body is walking about licking these surfaces or rubbing their noses up against them! The way the virus is transmitted from these surfaces to your airways is via your hands (self-inoculation) after you touch them.

Enter the mask! Wearing a mask (such as described above) will:

  • Do an excellent job of preventing droplets from your own respiratory secretions reaching other people or surfaces that others might touch.
  • Help prevent self-inoculation through preventing you touching your face whilst you are out in public and surrounded by surfaces that could be contaminated.
  • Provide some limited benefit in the event you take a direct hit from somebody else’s sneeze/cough – it is impossible to say how much benefit, lots of factors from the material used to the fit will determine this. Pragmatically however, it is pretty clear that something is better than nothing.
  • Provide a visual cue to others – we are all in this together and the more we all strive to be safe, the greater our impact on reducing COVID transmission and infections.

What a mask will not do:

  • Replace the need to wash your hands!
    • You will only be protected from self-inoculation if the hands that eventually remove your mask are clean. Ideally, wash immediately before removing and again having handled the mask.
    • Wash often and wash well, limit the surfaces you touch to the minimum necessary and make use of available resources (sanitizing cloths for grocery carts, hand gel on entering and exiting businesses etc.)
  • Reduce the need to practice social distancing and relative isolation!
    • Do your best to limit journeys and social contacts outside of your immediate household. Restrict these occasions to clear necessities – food, work, medical appointments etc.
    • If you have to leave the house, in addition to masking up, make efforts to maintain 6 feet of personal space at all times
  • Protect you from prolonged close contact with somebody that is sick with COVID-19!
    • These masks are not likely to prevent transmission if you have prolonged close contact with the virus.
    • Avoid close (within 6 feet) or prolonged (more than a couple of minutes) contact with confirmed or suspected cases.
    • If you live with somebody who tests positive for COVID-19 the Arkansas Department of Health will offer you clear instructions for what to do next
  • Allow you to get out the house with impunity if you are sick!
    • If you have respiratory symptoms consistent with the COVID-19 virus please self-isolate!
    • Call your doctor’s office for advice and, if necessary, for assessment.
    • If you attend a clinic for medical assessment, please do wear a mask and anticipate being assessed in your vehicle or in a designated area away from the usual clinical areas.

How to look after a mask:

  • Ideally, make or acquire more than one
  • Wash between uses, certainly wash if it is becoming damp or appears soiled or if somebody sneezes on you
  • Be sure not to reverse the mask – have an outer and inner surface.
  • For cotton masks/scarves/coverings, a standard warm/hot washing machine cycle should effectively clean the mask

 Learn more about COVID-19 (Coronavirus) at our information page at www.healthy-connections.org/covid-19.

 

 

 

TeleHealth Appointments Now Available

Many Healthy Connections providers are now offering telehealth e-visit appointments during the COVID-19 pandemic.

As social distancing and stay home recommendations continue to increase, Healthy Connections TeleHealth will bridge the healthcare gap and allow patients to see their provider of choice from the comfort of their own home.

Healthy Connections, a Federally Qualified Health Center (FQHC), has medical clinics in Mena, Hot Springs, Little Rock, Malvern, Arkadelphia, De Queen, and Mount Ida. These clinics offer primary care medical and behavioral health services and accept Medicaid, ARKids 1st, Medicare, and most health insurance. They also offer a sliding-fee scale for people without insurance who qualify.

Healthy Connections clinics remain open and are seeing some patients at the clinic. And everyone who enters the clinic is screened for flu, strep, and COVID-19 symptoms. This measure has been taken for the health and safety of both our patients and staff.

TeleHealth provides an alternative method for patients to have their appointment with their provider without having to leave home. These visits are done using video conferencing website Zoom (www.zoom.us). Patients can schedule appointments by:

Once the appointment is scheduled, they will be emailed a telehealth consent agreement that can be filled out on a computer, tablet, or smartphone. The patient will receive an appointment link via their email address.

At the time of their appointment, patients will use their computer, tablet, or smartphone to click the link and join the appointment with their provider. Complete step-by-step instructions can be found at www.healthy-connections.org/telehealth.

COVID-19 Update for Healthy Connections Clinics

Artistic 3D illustration of the coronavirus

Healthy Connections clinics remain open during the COVID-19 outbreak. However, we have made some operational changes to many of our locations to help ensure the safety of our patients and staff members.

  • All persons entering a Healthy Connections clinic must be screened before they enter. This includes both patients and staff. Those who are not feeling well or who fail the screening process will be either sent to a designated treatment location or back to their car to receive treatment.
  • Healthy Connections can test for COVID-19. However, it is not appropriate to test everyone who has symptoms. If you are determined to have the flu or COVID-19 symptoms, you will be tested first for flu and then for strep. If those come back negative, you may then be given a COVID-19 test.
  • Our Healthy Connections dental clinics in Mena and Hot Springs are now open 9 a.m. to noon Monday through Thursday for emergency procedures only. The American Dental Association has recommended this change and we are complying with their requests.
  • If you are picking up prescriptions at the Mena clinic pharmacy, you must call the pharmacy upon your arrival. They will bring your prescriptions out to you. No patients will be allowed to visit the pharmacy area of the clinic.
  • The Arkadelphia clinic will now see only OBGYN patients. We have moved Veronica Cannon, APRN, to the Malvern clinic and all primary care/family medicine patients will be seen there. This step has been taken to ensure the health and safety of our pregnant mothers.
  • No patients are currently being seen at the school-based health centers at Acorn, Mount Ida and ASU-Three Rivers in Malvern. Patients in these communities will be seen at:
    • Healthy Connections Mena: 136 Health Park Lane, Mena
    • Healthy Connections Mount Ida: 534 Luzerne St., Mount Ida
    • Healthy Connections Malvern: 900 Dr. Martin Luther King Jr. Blvd., Malvern
  • We are finalizing our process to allow for telehealth/e-visits with your providers. All patients who participate in telehealth/e-visits will need to fill out and return a consent form. Please watch for more information soon.
  • The Hot Springs Chippewa clinic location (1723 Malvern Ave., Hot Springs) will be closed on Friday, March 27. Patients will be seen that day at the Central Avenue location (3604 Central Ave.). The Chippewa clinic will re-open on Monday, March 30.

Healthy Connections is committed to the health and well-being of our staff, patients and visitors. Please bear with us during these times of change and remember that all of these policies are subject to change when new information becomes available.

Please remember to keep checking our COVID-19 page at www.healthy-connections.org/covid-19 for the latest information and tips from our trusted healthcare professionals.

Social Distancing … Why is it so important?

BY DR. CHRIS HOPKINSON

Social distancing is a term that you have probably heard a lot in the past couple of weeks. But, do you feel confident how to practice social distancing? Perhaps it feels unnecessary or overbearing for authorities to limit your movements. Today we’ll briefly explore social distancing, with some tips and some food for thought.

Why social distancing?

The coronavirus causing COVID-19 passes from person to person by either close contact, direct exposure to secretions, or shared surface contact. What does this mean?

  • Close contact: This is hard to define, but a good working rule is that close contact is spending 10 minutes or more within 6 feet another person
  • Direct exposure to secretions: Somebody coughs or sneezes on you, or near you! Nobody “nose” for sure, but experiments suggest that cough and sneeze particles can leave your face at upwards of 30mph, travel nearly 30 feet and linger in the air for several minutes. These particles are tiny, but not as tiny as a virus and therefore could contain a lot of virus
  • Shared surface contact: Somebody with the virus can touch their face, sneeze in their hands and fail to hand-wash effectively, or cough/sneeze near solid surfaces, leaving the surface contaminated with tiny amounts of respiratory secretions and large amounts of virus, which can survive for a prolonged period of time. You can pick the virus up by handling that surface and transfer it to your respiratory tract when eating or touching your face. Many surfaces pose a risk, but particularly those you can’t avoid touching, door handles, gas pumps, shopping carts, faucets, credit/debit card readers, chairs and armrests in waiting areas and public spaces

Your risk of acquiring COVID-19 is heavily influenced by your risk of exposure. When thinking about “who” and “what” you have been exposed to, you need also to think about who and what your contacts have been exposed to. The diagram below illustrates that our social contacts can be thought of as a web, with our risk of exposure going further than just the individuals with whom we have direct contact. The further out into that web you go, the more remote the risk. But the bigger the network, the larger the risk, especially if your first circle of contacts is large.

The COVID-19 illness is not wonderfully well understood, but it is likely that people shed virus (and may be infective) BEFORE they show signs of illness, and possibly for a short while AFTER they recover. Similarly, it appears likely that some people may not even develop symptomatic illness despite being infected and transmit the virus.

Keeping your network as small as possible limits your risk of exposure.

How to practice social distancing

Some rules of thumb:

  • As much as possible do not interact with people except those that you live with
  • Grocery shopping
    • Carry wipes and clean down your cart handle
    • Try to visit at off-peak times
    • Plan ahead – don’t linger in store
    • Maintain your distance at check out
    • Use alcohol gel to clean hands thoroughly on entering and exiting the store
  • At the gas station
    • Pay at the pump if at all possible
    • Use the gloves if provided
    • Clean your hands thoroughly with alcohol gel before and after using the pump
    • Wipe down your steering wheel frequently with appropriate cleaning wipes
  • If you feel sick
    • Contact us for advice
    • Do not leave the house (unless you are sick enough to need emergency medical care, of course)
    • Try to isolate yourself from family members who are well

Healthy Connections has more information on COVID-19 at www.healthy-connections.org/covid-19.