Healthy Connections is proud to announce our February 2024 Employees of the Month: Charlotte Craig from our West Communities and Andrea Pilcher from our East Communities.
These recognitions are a testament to their outstanding contributions and embodiment of our core values: Community, Compassion, and Excellence. Each month, we celebrate team members who exemplify these principles, making a significant impact in their roles and in the lives of those we serve.
Charlotte Craig, a billing specialist who has been with Healthy Connections since 2017, works remotely to ensure the seamless operation of our financial services. Charlotte’s role is critical in maintaining the efficiency and effectiveness of our billing processes, directly affecting our ability to care for patients and support our staff. A colleague’s nomination praised her, stating, “Charlotte is extremely knowledgeable and always willing to help anyone. She is so kind and good-hearted, truly wanting the best for our patients and coworkers. She strives to ensure that our patients are taken care of in a timely manner, demonstrating her commitment to compassion and excellence in every task she undertakes.”
Andrea Pilcher, our East Communities winner, has been a pivotal part of Healthy Connections since 2016, serving as a Clinical Territory Lead at the Hot Springs Central clinic. Andrea’s role is instrumental in mentoring new nurses and providers, ensuring they receive top-notch training and support. Her dedication to excellence is evident in the way she goes above and beyond for her team, as highlighted by a coworker: “She provides excellent training and has ensured that both nurses and providers’ onboarding experience and training are of the highest quality.” Andrea’s efforts significantly enhance our clinical operations, contributing to the overall health and well-being of our communities.
We are delighted to honor Charlotte Craig and Andrea Pilcher for their exceptional contributions to Healthy Connections. Their dedication to our pillars of Community, Compassion, and Excellence not only strengthens our team but also inspires others to achieve their best. Congratulations to both Charlotte and Andrea on this well-deserved recognition.
Navigating a Healthier Future: The Four C’s of Comprehensive HIV Care and the Power of U=U
By Dr. Sharon Meador MD
Physician
Healthy Connections
Sharon Meador, MD
In the face of HIV, a disease that has touched countless lives globally, our mission at Healthy Connections has never been more critical. As we navigate the complexities of HIV care, our guiding principles, rooted in the Four C’s: Crisis, Condoms, Cultures, and Community, are bolstered by the transformative message of U=U (Undetectable = Untransmittable). This pivotal concept underscores that effectively treating HIV to the point where the virus becomes undetectable in blood tests results in zero risk of transmission through sex or from mother to child, marking a monumental step in the fight against HIV/AIDS.
Crisis: The First Step is Knowledge
The HIV epidemic remains a pressing health crisis, with an estimated 1.2 million people worldwide living with HIV. Confidential testing is the cornerstone of our approach, allowing individuals to gain vital knowledge about their status and the latest in treatment advancements. Understanding that nearly 20% of people living with HIV are unaware of their condition, we advocate for everyone to be tested at least once. The journey to managing HIV often begins with a simple step: taking one pill a day. This treatment approach has transformed HIV into a manageable condition, significantly enhancing quality of life.
Condoms: More Than Prevention
Condoms stand as our first line of defense against HIV transmission. Their correct and consistent use can dramatically reduce the risk of HIV, underscoring our dedication to sexual health education and access to condoms. Beyond HIV, condoms are instrumental in preventing other sexually transmitted diseases (STDs), reinforcing their role in a comprehensive sexual health strategy.
Cultures: Embracing Diversity with Sensitivity
Understanding and respecting cultural differences is essential in our approach to HIV prevention and care. Our services are designed to be culturally sensitive, acknowledging the diverse beliefs and practices that influence health behaviors. This respect for diversity enhances our ability to connect with communities on a deeper level, fostering an environment where everyone feels seen and supported.
Community: A United Front Against Stigma
Our final ‘C’ highlights the indispensable role of the community in overcoming HIV-related stigma and discrimination. By fostering a supportive network through HIV support groups and comprehensive care services, we strive to create a space where individuals can find not just medical care but also a sense of belonging and acceptance.
U=U: A Message of Hope and Transformation
The U=U campaign is a beacon of hope, offering a powerful testament to the advances in HIV treatment. By achieving and maintaining an undetectable viral load, individuals living with HIV can lead healthy, fulfilling lives without fear of transmitting the virus to others. This message is integral to our education and treatment strategies, emphasizing that with proper treatment, HIV is not a barrier to a full, healthy life.
At Healthy Connections, we are committed to a world where comprehensive HIV care is accessible to all, guided by the principles of Community, Compassion, and Excellence. Join us in this vital journey by reaching out for testing, treatment, and support. We have locations throughout central and western Arkansas that can provide help and hope. Call us at 888-710-8220. Learn more about our services at https://healthy-connections.org.
Together, we can navigate a healthier future for everyone affected by HIV.
Dr. Sharon Meador is a dedicated physician at the Little Rock Midtown clinic of Healthy Connections, a Federally-Qualified Health Center (FQHC) celebrating more than 25 years of community care. As a certified HIV Specialist, Dr. Meador provides primary care, HIV treatment, MAT, LGBTQ+ services, PrEP, and more. She is also a Ryan White HIV/AIDS Medical Provider. For appointments, call 888-710-8220. Discover how we embody our philosophy of Community, Compassion, and Excellence at www.healthy-connections.org.
Welcome to Horizons, the official blog of Healthy Connections, where “Your Health. Our Experts.” is not just a tagline—it’s our commitment to you. As we continue to celebrate more than 25 years of serving the communities of Western and Central Arkansas, we’re excited to launch a platform that brings you closer to the wealth of knowledge our health professionals hold. Horizons is found at https://healthy-connections.org/horizons, your new go-to resource for health tips, advice, and information.
At Healthy Connections, we understand that navigating the world of health and wellness can sometimes feel overwhelming. That’s why we’ve created Horizons—a space where our expert providers, including doctors, APRNs, PAs, dentists, hygienists, therapists, and more, share their insights, experiences, and advice to empower you on your health journey.
What You Can Expect from Horizons
- Expert Advice: Our blog features content written by our diverse team of healthcare providers. From the latest OBGYN tips to effective exercise routines, from dental care best practices to mental health support, our experts cover a wide range of topics to ensure your health needs are met.
- Practical Health Tips: Horizons is designed to offer practical, actionable advice that you can incorporate into your daily life. Whether it’s strategies for managing stress, nutritional guidance, or preventive care measures, our goal is to help you live a healthier, happier life.
- Latest Health News and Research: Stay informed with the latest health news and research explained in clear, understandable language. Our providers break down complex medical information into digestible insights, keeping you informed and engaged with the newest developments in healthcare.
Join Us on the Journey
As part of our philosophy built on Community, Compassion, and Excellence, we believe that informed patients make empowered patients. Horizons is more than just a blog; it’s a reflection of our dedication to providing comprehensive, patient-centered care.
We invite you to explore Horizons, bookmark our page, and join us as we embark on this new chapter. Together, let’s create a future where health and wellness are accessible to all, supported by the knowledge and expertise of Healthy Connections’ trusted providers.
Visit us today at https://healthy-connections.org/horizons and take the first step towards a healthier tomorrow. Your health. Our experts. Your journey to wellness starts here.
Unlocking Wellness: A Vital Conversation on HIV and Hepatitis C Testing and Treatment
By Jennifer Scott, APRN
Family Nurse Practitioner
Healthy Connections
Jennifer Scott APRN
As a Family Nurse Practitioner at Healthy Connections, I want to discuss the crucial topics of HIV and Hepatitis C testing and treatment openly. In today’s landscape, where these viruses persist at concerning rates, many individuals remain unaware of their infection or hesitate to undergo testing. My mission is clear: to enlighten and motivate anyone at risk to seize control of their health by embracing testing and, if needed, commencing treatment promptly.
Breaking the Stigma: Accessible, Judgment-Free Testing
At Healthy Connections, we understand the fear and anxiety associated with an HIV or Hep C diagnosis. That’s why testing at our clinics is not only quick and convenient but also judgment-free. Patients are screened for Hep C and HIV through a standard blood test, ensuring that anyone who steps through our doors has the opportunity to know their status with dignity and privacy. We aim to discuss your results with compassion and care, providing support and guidance regardless of the outcome.
Guiding You to Wellness: Seamless Treatment Access and Support
For those who test positive for Hepatitis C, we provide a thorough treatment strategy that starts with further testing to assess how the virus has affected the liver. This allows us to tailor a treatment plan suited to the individual’s needs, typically involving an 8-week or 12-week course of medication. To ensure the success of the treatment, we schedule follow-up lab visits to evaluate the effectiveness of the therapy, offering a supportive and comprehensive care system throughout the treatment process.
Expertise Near You: Healthy Connections Locations and Specialists
With locations throughout Central and Western Arkansas, Healthy Connections is committed to offering accessible, high-quality care for HIV and Hepatitis C. Our team of specialists is dedicated to supporting you through your health journey, providing expert care, counseling, and continuous health monitoring. Call us at 888-710-8220 or find a location on our website.
Thriving Through Challenges: Empowering Patients to Live Vibrantly
Living with HIV or Hep C presents its unique challenges, but at Healthy Connections, we empower our patients to thrive. Through adherence to prescribed medications, regular health check-ups, and the adoption of healthy lifestyle habits, our patients can manage their conditions effectively. We also emphasize the importance of safer practices to prevent transmission and the benefits of connecting with supportive communities.
Urgent Call to Action: Get Tested Today for a Healthier Tomorrow
If you’re at risk for HIV or Hep C, don’t delay getting tested. Healthy Connections offers swift, compassionate testing services, ready to support you regardless of the outcome. Schedule your testing appointment by calling 888-710-8220 and take the first step towards securing your health. Our clinics accept Medicaid, Medicare, and most health insurance plans, and offer a sliding fee scale for qualifying uninsured patients, ensuring that everyone has access to vital testing and treatment services.
Your health and well-being are our highest priorities at Healthy Connections. Let us guide you towards a healthier and happier future. Together, we can tackle the challenges of HIV and Hepatitis C, empowering you to lead a vibrant, fulfilling life.
Jennifer Scott, APRN, is a Family Nurse Practitioner at the Healthy Connections Hot Springs Chippewa Clinic. Call 888-710-8220 to schedule your appointment and begin your journey to wellness.
Director of Practice Management Recognized for Outstanding Dedication and Versatility
Healthy Connections is proud to announce Andrea Wright as the 2023 Employee of the Year. As the Director of Practice Management, Andrea has displayed exceptional dedication, versatility, and an unwavering commitment to the organization’s core values of Community, Compassion, and Excellence.
Andrea’s journey with Healthy Connections began in 2013 when she joined as a Patient Care Coordinator (PCC). Over the years, she has steadily climbed the ranks, showcasing her passion for the community and commitment to delivering quality healthcare services. Today, as the Director of Practice Management, Andrea plays a pivotal role in ensuring the seamless operation of our clinics.
Her ability to handle a diverse range of responsibilities with grace and proficiency sets her apart. Despite her demanding role, Andrea has consistently gone above and beyond, taking on additional tasks and responsibilities without hesitation. Her work ethic and positive attitude have made her an indispensable member of the Healthy Connections family.
One notable achievement is Andrea’s instrumental role in the reorganization of the Dental department. Despite limited prior knowledge of this specialty, Andrea fearlessly embraced the challenge, dedicating countless hours to understanding and improving the department’s operations. Her proactive approach and determination have significantly contributed to the enhancement of dental services provided by Healthy Connections.
“Andrea’s dedication and willingness to take on any challenge have made a lasting impact on our organization,” said Tony Calandro, CEO of Healthy Connections, Inc. ‘This recognition is well-deserved, and we are fortunate to have Andrea as a leader in our team.”
Healthy Connections Community Health Network is excited to announce our 2023 Employee Award winners.
These employees exemplified our three pillars of Community, Compassion, and Excellence throughout the year. Check back each day as we announce the winners in all 8 categories.
Customer Service Award (Dec. 11)
- Lauren Gage, Mena
- Cindy Dillavou, Arkadelphia
Lauren Gage, a financial counselor in billing at the Mena clinic since 2020, and Cindy Dillvou, a Patient Care Coordinator (PCC) in Arkadelphia since 2022, are the recipients of the Customer Service Award. These dedicated individuals consistently provide exceptional customer service to patients, whether interacting over the phone or in person. Their commitment to ensuring a positive and supportive experience for patients reflects the values of Healthy Connections.
Support Staff Super Star Award (Dec. 12)
The Support Staff Super Star Award goes to Paula Bradley, an administrative assistant in Mena since 2021, and Kristen West, a PCC Training Coordinator based in Hot Springs, who has been with Healthy Connections since 2017. Paula and Kristen play vital roles in supporting various staff members with information, training, and whatever assistance is needed. Their dedication to the smooth operation of the organization contributes significantly to the overall success of Healthy Connections.
- Paula Bradley, Mena
- Kristen West, Hot Springs
Rookies of the Year (Dec. 13)
Brittany Mayberry, an LPN in Mount Ida, and Jessica Hood, the Director of Nursing, are recognized as the Rookies of the Year. Brittany, who joined in February, and Jessica, who has been with Healthy Connections since January, have made notable contributions in their short time with the organization. Jessica’s role in recruitment and organization has been particularly impactful in enhancing the nursing and support staff.
- Brittany Mayberry, Mt. Ida
- Jessica Hood, Director of Nursing
Rising Star Award (Dec. 14)
Lisa England, the lead in Medical Records, and Ashley Steadham, a lead Patient Care Coordinator (PCC), are the recipients of the Rising Star Award. Joining Healthy Connections in 2023, Lisa and Ashley have demonstrated outstanding work and show promise for a bright future within the organization. Their commitment to excellence is evident in their respective roles, with Ashley based in Malvern and Lisa in Mena.
- Lisa England, Mena
- Ashley Steadham, Malvern Pinnacle
Behind the Scenes Hero Award (Dec. 18)
Tammy Abner, the manager of clinic services since 2013, and RosaLea Dodson, a remote bookkeeper since 2022, are honored with the Behind the Scenes Hero Award. While the public may not see their contributions, Tammy and RosaLea are integral to the organization’s success. Their behind-the-scenes efforts enhance the work environment and ensure that Healthy Connections continues to provide excellent care to patients.
- Tammy Abner, Mena
- RosaLea Dodson, Remote
Game Changer Award (Dec. 19)
Shane McWilliams, the Power Platform Business Analyst, and Jeffrey Slatton, the Business Communications and Marketing Manager, are recognized as the Game Changers of the Year. Shane’s efforts in bridging IT and staff across locations and Jeffrey’s transformative contributions to marketing and communication have had a profound impact on Healthy Connections. Their innovative approaches and dedication to excellence make them true game-changers for the organization.
- Shane McWilliams, Remote
- Jeffrey Slatton, Hot Springs
Providers of the Year (Dec. 20)
Dr. Patrick Fox and Zachary Geiling, APRN, are our 2023 Healthy Connections Providers of the Year. Click here to learn more about them and why they were selected.
- Patrick Fox, MD, Mena
- Zachary Geiling, APRN, Hot Springs Village
Employee of the Year (Dec. 21)
Director of Practice Management Andrea Wright has been named the 2023 Healthy Connections Employee of the Year. Click here to learn more about her and why she was selected.
