Celebrating 25 Years of Care

A Quarter-Century of Care

 

In health care, gaps are described as disparities in healthcare access, needs, and medical services when comparing different populations. It may fall along racial, ethnic, or socioeconomic lines. And that is where we thrive.

For more than a quarter-century, Healthy Connections has filled those gaps with high-quality healthcare, dental, behavioral health, and social services. We are a Mena-based nonprofit organization serving the needs of children and adults throughout Central and Western Arkansas. Since our founding in 1998, Healthy Connections has been able to provide much-needed services to families of every lifestyle.

It started from humble beginnings. Based on a community need assessment, Healthy Connections was formed as a home-visiting program to work with new and expectant mothers. This program would provide education, encouragement, education, and resources to ensure these new moms got their babies off to a great start in life.

As needs grew, so did Healthy Connections. First came Western Arkansas Total Community Health, or W.A.T.C.H. as it was known. It grew to a second location in Mount Ida and then to a location at Acorn Schools. De Queen and Hot Springs followed as services were needed.

Today, Healthy Connections is a thriving and growing organization with clinics and services available all over Arkansas. The footprint stretches as far north as Russellville, as far west as Sheridan, as far south as De Queen, and to our home base in Mena.

“We’re driven by the mission that we can provide quality health care to the population in the areas we serve. That is a population that has been neglected in the past,” said Healthy Connections CEO Tony Calandro. “This population is considered underserved for a lot of services – medical, dental, and behavioral health. We allow them to have easy access, affordable access, to quality health care.”

Healthy Connections providers treat thousands of patients each year who either have no insurance or not have enough insurance to cover essential health, dental, and behavioral health services.

Healthy Connections has become a lot of things to the communities it serves, including primary care providers, dentists, pediatricians, therapists, specialists, and community service workers. But mostly it remains a place the community can receive quality care.

At Healthy Connections, we use our Three Pillars to guide our actions each day.

Community

Community comes first as it is the most visible aspect of the three pillars. We want to serve our communities, but we also want to be part of them. That means high school football Friday nights and local performances downtown. It means community events and positively representing our communities.

Compassion

No one knows what anyone else has been through or is going through. Our employees strive to show compassion to everyone who walks through the doors of our clinics. This means assisting in whatever way possible to ensure that everyone is welcome and comfortable when they visit us.

Excellence

We want to be known as an excellent provider. We want to see five-star reviews from our patients after they visit. It is the expectation that we will provide the highest quality, excellent care to everyone who walks through the doors.

Healthy Connections accepts Medicaid, including ArKids 1st, Medicare, and most forms of health and dental insurance. However, no person will be turned away for lack of insurance. Qualified families will be charged according to their total family income and the total number of persons living in the household. This sliding-fee scale allows many to receive treatment who otherwise would not have been able to afford it.

HCI Participates in Go Red For Women

Healthy Connections’ Sarah Thomas and Ann Calandro participated in the 2023 Go Red For Women Health Expo and Luncheon on May 10 in Benton.

Ann Calandro, Director of Pharmacy Services, and Sarah Thomas, Community Relations Specialist, at the Go Red For Women event.

This year’s theme was “Be the Beat For Someone You Love.”

The event spotlights the fight against heart disease and stroke and celebrates the passion and power of women in their fight against these silent and deadly diseases. More than 44 percent of women ages 20 and over are living with some form of cardiovascular disease which remains the leading cause of death in women.

Thomas is part of the 2023 Circle of Red, which makes commitments annually to support the Go Red For Women movement and serve as an ambassador for the cause.

The American Heart Association is committed to advancing its mission to build healthier lives free of cardiovascular disease and stroke. Together, we can encourage women to make life-saving lifestyle choices and learn how their family history plays a role in their ongoing health. Education and action can save mothers, best friends, and sisters everywhere. For more information on becoming a Circle of Red member, contact carmen.parks@heart.org.

Celebrating Phyllis Cuningham

Healthy Connections, Inc., held a special event on Tuesday to celebrate the retirement of Director of Nursing Phyllis Cunningham.

She has spent the past 14 years with Healthy Connections and the past 32 years in nursing. She has been an amazing leader to us all and we wish her the best in the next chapter of her life.

“Kindness is so critical to our success and to making our workplace happy. I love Maya Angelou’s quote: ‘I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.’ I’ve always tried to live by that,” Cunningham said. “I don’t know that I bring a lot of skill but I do try to bring that. Being kind and loving people and caring about people makes all of our work every day so much easier.”

Cunningham has been a part of tremendous growth for Healthy Connections in her 14 years with the organization. When she started, Healthy Connections had just two clinics – Mena and Mt. Ida. There are now 13 clinics in nine communities stretched from Little Rock to De Queen.

“From the staff and everyone at Healthy Connections, we want to let Phyllis know how much we appreciate you,” said Tony Calandro, CEO of Healthy Connections, Inc. “I think everyone is aware of how large we have gotten and Phyllis has gone along with the paces the entire time. In everything we have done, she has stepped up.”

Cunningham is known for her sense of humor and sayings that bring smiles to the faces of her co-workers. One of her favorites is, “We choose our attitude every single day.”

“This has been a great place. There are so many opportunities here,” Cunningham said.

Thanks, Phyllis for all you’ve done for our patients, co-workers, and communities.

2022 Employee Awards

Healthy Connections Community Health Network is excited to announce our 2022 Employee Award winners.

These employees exemplified our three pillars of Community, Compassion, and Excellence throughout the year. Check back each day as we announce the winners in all 10 categories.

Rookies of the Year
  • Linda Lee, Assistant Director of Nursing
  • Tyrontala Walker, Medical Assistant at the Malvern Teeter Plaza Clinic
  • Eric Luster, APRN PMHNP, Psychiatric Mental Health Nurse Practitioner based at the Little Rock Midtown, West Central Health Clinic, and Malvern Teeter Plaza clinic.
Customer Service Award
  • Tracey Price, Dental, Mena
  • Grace Hill, Patient Care Coordinator, Little Rock Midtown
Rising Star Award
  • Christi Martin, Patient Care Coordinator, Mena
  • Erica Manley, Lead in Medical Records in Mena
  • Kim Carson, Lead Patient Care Coordinator at Mena
  • Allie Anderson, 340B coordinator
 Support Staff Super Star Award
  • Andrea Pilcher, Lead Nurse at Hot Springs Central/My Kids Pediatric Clinic
  • Misty Morris, Medical Assistant at Little Rock Midtown clinic
  • Krystal Lenard, Referral Coordinator, remote
  • Connie Case, Lab Manager in Mena
Game Changer Award
  • Tina Allison, Director of Ancillary Services
  • Janet Dean, Human Resources Generalist, Mena
  • Chris Masters, Network Administrator, Mena
Monday, December 19 – Behind the Scenes Hero Award
  • Debbie Welch, Billing Clerk, Remote
  • Amanda Dunn, Accounting Manager, Remote
  • Misty Surber, Program Manager Healthy Families Arkansas Polk and Garland Counties.
Providers of the Year
  • Melanie Newman, APRN, Hot Springs Central and My Kids Pediatric Clinic
  • Terri Barrada, APRN, Mena
Distinguished Leadership Award
Lifetime Achievement Award
Employee of the Year

 

2022 Healthy Connections Employee Award Winners

Game Changer Award

Cunningham Wins Lifetime Achievement Award

Healthy Connections, Inc., is proud to announce the winner of the 2022 Lifetime Achievement Award is Phyllis Cunningham.

Cunningham is the Director of Nursing for Healthy Connections, Inc., and has been with the organization since 2009. She is set to retire in 2023.

“Several years ago we began recognizing those members of the Healthy Connections team who have dedicated their efforts to the improvement and advancement of our company. Phyllis is an advocate for Healthy Connections and delivers our Mission and Vision on a daily basis,” said Tony Calandro, CEO of Healthy Connections. “She has been an inspiration to others and helped to shape Healthy Connections.”

See the complete list of 2022 Healthy Connections award winners at: www.healthy-connections.org/awards22.

Singleton Wins Distinguished Leadership Award

Healthy Connections, Inc., is proud to announce the winner of the 2022 Distinguished Leadership Award is Susan Singleton.

Singleton is the Chief Financial Officer of Healthy Connections and joined the organization in 2019. Since then, she has been heavily involved in many areas and has proven to be a prominent leader.

“Susan is someone who has made an impact from the start and continues to make and influence every day,” said Tony Calandro, CEO of Healthy Connections. “She has stepped in where assistance and help is needed and provided guidance and direction for staff, managers, and the entire company. She has been instrumental in the continued development of Healthy Connections.”

See the complete list of 2022 Healthy Connections award winners at: www.healthy-connections.org/awards22.